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Lessons from Microsoft/Danger and T-Mobile’s Sidekick Fiasco

You may have already heard about the colossal failure of Microsoft and Danger's "cloud" system, resulting in the loss of roughly 800,000 T-Mobile users' cell phone data. The unique method T-mobile employed to manage their customers data experienced a catastrophic failure on October 5th and while questions still loom as to how this could have occurred the take home lesson for all computer users is plain as day: always backup your data properly. Sidekick data was not stored long term [...]

Virgin America & Google’s Free WiFi for the Holidays: What You Need to Know

Virgin America has teamed up with Google to offer customers free in-flight WiFi between November 10th, 2009 and January 15th, 2010. If you get the opportunity to take advantage of this special offer from Virgin America, the security of your internet will probably be the last thing on your mind, but it shouldn't be. Any time that your computer is connected to a public wireless network without proper precautions, you're at risk. When you're on an open wireless network with [...]

CTRL - ALT - DELETE is your friend

CTRL – ALT – DELETE is your friend

Not a day goes by that we don't field a call at our computer service shop from a frustrated user who's swamped by pop-ups while browsing the internet, usually because of an easily avoidable error that's often committed by those who otherwise think they're responding as they should. The scenario is normally as such: While browsing the web, a user will happen upon an unfamiliar site, clicking on a link that results in a number of pop-ups appearing. What many [...]

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